Our store offers free returns and exchanges within 30 days.
Our store offers free returns and exchanges within 30 days.

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Payment Methods

This Payment Methods page explains how payments are handled on our online store. Trinovela (hereinafter referred to as “we”) is committed to providing a secure, clear, and reliable checkout experience for all customers.

Accepted payment methods

Our store supports credit and debit card payments, including Visa, MasterCard, etc.
All accepted cards are processed securely to ensure a smooth and dependable payment experience.

We only display payment options that are actively supported by our store and available at checkout.

Payment process

To complete a purchase on our store, please follow these steps:

  1. Select your desired items and proceed to checkout

  2. Enter the required billing and shipping information

  3. Choose a supported credit or debit card as your payment method

  4. Confirm the payment details and submit your order

  5. Once the payment is successfully authorized, your order will be confirmed

You will receive an order confirmation after the payment process is completed.

Payment security

Our store uses industry-standard security measures to protect payment information. Card details are handled through secure systems during the checkout process and are not stored unnecessarily.

Payment confirmation

After payment is completed, a confirmation notice will be sent to the contact information you provided. If a payment attempt is unsuccessful, you may retry using a supported card.

Contact us

If you have questions regarding payments or need assistance during checkout, please contact us:

E-mail: solutions@trinovela.com

Phone: +1 (619) 980-3883

Address: 3908 53RD PL APT 301, HYATTSVILLE, MD 20784, US

Opening Hours: Monday to Friday, 09:00 to 18:00 (Europe/London, GMT/BST)